FAQs

Do you offer OEM/ODM service?

Yes. Send your design or requirements, we will evaluate and quote.

Which countries do you export to?

Our products have been exported to Europe, the Middle East, Southeast Asia, Africa, Australia, Latin America, and many other regions.

What certifications do your products have?

Certification availability depends on the model and destination market.
Available certifications may include:

  • CE
  • ETL
  • RoHS
  • SASO
  • DOE
  • the other market-specific certifications

Please contact us to confirm certification availability for your required model.

Do you support issuing new test reports?

Yes, depending on requirements and feasibility.
We will confirm with the engineering and reply with cost & timeline.

What is your production lead time?

Lead time depends on:
Product model
Order quantity
Production schedule
Please contact us for the latest production schedule.

What are your payment terms?

Our payment terms are negotiable based on the order details and cooperation terms. Please contact us for more information.

What is the warranty cover?

The warranty covers 1 year for the engine.
For full warranty terms and conditions, please refer to the official warranty document or contact our support team.

Tips

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